ICBC Head Office at 151 West Esplanade in North Vancouver, British Columbia

Reviews about ICBC Head Office

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  THIS IS ABOUT THE OFFICE AT 78TH & 132 ST. - HORRIBLE EXPERIENCE THIS WEEK - IN 80 DEGREE TEMPERATURES - TOOK BUS TO THIS LOCATION HAVING TO WALK 8 OR MORE BLOCKS DUE TO A DRIVER'S WRONG DIRECTIONS - GOT TO OFFICE & STOOD IN A LINE UP OF 35 PEOPLE AHEAD OF ME (OVER 1/2 HOUR WAIT) ONLY TO BE RUDELY TOLD (BY A MANAGER I ASKED TO SPEAK WITH) THAT SHE 'DID NOT CARE' WHAT I HAD BEEN THROUGH ON MY WAY THERE & THAT THEY COULD NOT PROCESS MY RENEWED CARE CARD DUE TO THE FACT I DID NOT HAVE PRIMARY ID. - LANDING PAPERS - I'VE BEEN IN THE COUNTRY SINCE 1954 WAS LANDED IN 1976 & HAVE HAD A CARE CARD FOR DECADES & S.I.N. - A QUICK CHECK ON THE COMPUTER WOULD HAVE CONFIRMED ALL OF THAT. SO, NEXT DAY, WENT TO A DIFFERENT OFFICE, WITH NEW BRITISH PASSPORT & VERIFICATION OF LANDING PAPERS - TOLD IT WAS STILL NOT ACCEPTABLE - OUTSIDE 80 DEGREES AGAIN & USING THE BUS SYSTEM. ALL THIS WITH HEALTH PROBLEMS I AM DEALING WITH. I WILL BE MAKING AN OFFICIAL COMPLAINT OVER THIS WITH I.C.B.C. I ADVISE ANYONE THAT HAS BEEN TREATED IN SUCH A MANNER, TO MAKE AN OFFICIAL COMPLAINT ABOUT IT...THAT'S HOW THINGS GET ADDRESSED, OTHERWISE, THEY WILL CONTINUE THIS KIND OF BEHAVIOR, THINKING THEY CAN GET AWAY WITH IT. THANKYOU.
  by LAYNA LAND

  July 23, 2017

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